Two weeks ago, we released the results from a study that illustrate a high awareness and adoption of 2D barcodes among U.S. marketers. The survey gave us some tremendous insight into what marketers want out of 2D barcodes. Conducted through uSamp’s SurveyBuilder, the sample included over 100 marketers from both large and small businesses in industries such as retail, healthcare and entertainment.

2D Barcode Awareness & Adoption

The study showed that 50% of key decision makers are already using 2D barcodes as a part of their overall marketing strategy and 86% plan to use the technology in the future.  The level of awareness of 2D barcodes was similar among large and small businesses, with 95% and 89% respectively.

When asked what the format of choice was, it emerged that marketers favoured open source formats, such as QR codes. The chart below shows the level of adoption of the different formats.

One of the main concerns from the respondents was having a code format compatible with most scanning apps. As a result, it’s no surprise that QR codes make up the majority here.

Other factors for a successful campaign include:

• Access to analytics including basic usage.
• Demographics of users and
• Ability to edit or access codes at anytime from a web-based platform

Usage Scenarios

When asked if they were happy with their experience, those that used a paid service were 50% more satisfied than those using a freeware generator. As to how campaigns were being implemented, the table below shows the top code content of choice and the top three media placements.

To a large extent these results confirm our observations gathered through anecdotal evidence. They also indicate that 2D barcodes are set to become a standard in future marketing efforts.

In 2011 we saw some truly remarkable campaigns. This was only the end of the beginning.

It all started in Seoul, South Korea, in July 2011. Tesco (branded Home Plus in South Korea) sought a way to increase its market share without increasing the number of stores. This led to the idea of virtual stores.

Products images were displayed in a subway station in Seoul, with QR codes allowing commuters to scan and add the items to a virtual shopping basket, checkout and pay. Products were then delivered when they got home.

The concept won numerous marketing awards and drew a lot of attention within the retailer and marketing communities. So much so that Home Plus brought it into a reality on August 25^th, for a period of three months, in the arrivals hall of the Seonreung subway station, in Seoul.

In the same week, Ocado, the UK online grocery retailer launched its own ‘virtual shop window’ for Apple iPhone users at London’s One New Change shopping centre.

As an online retailer, about 15 per cent of Ocado transactions were taking place on a mobile at the time. Becoming the leading mobile retailer therefore seems the logical next step, which Ocado doesn’t hide: Jason Gissing, Ocado’s co-founder, said: “We’ll be looking at options around continuing this ‘virtual window shopping’ approach.”

Soon, other retailers joined the fray, and over the last couple of months not a week has gone by without a retailer or a brand announcing its own virtual shop:

Oct 7: HSN HD, a US home shopping Television channel, used ’scan & shop’ QR Codes during its Innovation Weekend to test whether viewers would purchase items with their mobile phones.

Oct 31: Procter & Gamble, one of the most innovative consumer goods manufacturer, set up virtual stores in four of the busiest subway stations in Prague, where busy consumers on their way to and from work could purchase essentials via their mobile phones.

Nov 15: HMV (a UK retailer focused on music & movies) and Twentieth Century Fox, used QR codes printed on ads on the bus shelters, leading directly to a mobile app to purchase the DVDs advertised.

Nov 28: John Lewis, a UK retailer, trialled QR codes with the launch of a virtual shop in Brighton (UK).

Dec 1: eBay opened its ‘QR emporium’ on one of London’s high street.

Dec 13 Argos, another UK retailer, opened its virtual shop in Waterloo and Paddington tube stations.

Lasting trend or just a fad?

Critics were quick to dismiss these initiatives as a stunt to increase awareness. So far, no numbers have been released; however these initiatives make sense. They are the answer to a lasting trend that will have profound consequences for our digital lives; and there is a wealth of statistics and research that corroborates this observation. To name but a few:

• By 2015, there will be more m-commerce than e-commerce (Gartner, 2011).
• Today, in the US 79% of smartphone owners use their smartphone to help with the shopping and 70% use their smartphone while in the store (Ipsos OTX 2011).
• 7 of 10 Consumers understand QR codes (MGH, 2011).

Love it or hate it, retail is going mobile. And it’s happening now.

Scan the Code to Help us Give to City Harvest

Note on how this code works:

The code above uses ScanLife “Smartcode” technology which uses real time data to dynamically update the content you see.  In this case, our system calculates the number of Total Scans on this code which is then formulated into the giving amount.  We only count hits to the page that come through the scan of a barcode whether it comes from our app or any other.

We have already made a $500 donation, and now you can help us give more!

ScanLife was launched in Beta in 2008.  At the time, cameras were terrible, and we had a perfect answer to bring 2D codes to millions of phones.  The answer was in the form of the EZcode which is an awesome solution, but it had one stigma – proprietary.  While marketers and publishers loved the technology, we quickly realized that they did not love it’s limitation of reach (only compatible with the ScanLife app).

So, in 2009, we made the specs available for the EZcode, but more importantly added open source QR Codes to our platform and to our application.  Since that time, the world of open source mobile barcode scanning has exploded.  The ScanLife platform has generated tens of thousands of open QR Codes which can be read by any standard app.  Therefore, we are seeing millions of scans per month and seeing 4x growth versus 2010.  Clearly this was the path forward for both marketers and users.

This week, Microsoft Tag made their decision to enter the world of open standards – almost 3 years after their product was launched.  We applaud this decision, and only wish they saw the light sooner.  In that time, consumers and publishers have been unnecessarily confused by a closed code format which only works with a single app.  We believe more open QR Codes will only mean more value to both end users and the businesses that use them to connect the physical world.

We know for a fact that code publishers choose “open” because the most important thing is reach.  Scanbuy just conducted an online survey among marketers, and the numbers speak for themselves (more details soon):

• 85% agreed that audience size is critical when choosing a 2D code solution (ranked highest of any feature listed)
• 73% of those using codes today are open code formats which ScanLife already offers (QR, Datamatrix, or EZcode) with QR Code being the most popular of any format.

The world of 2D codes will continue to evolve and we believe the best way for that to happen is by building from an open source symbology or “gateway.”  What you can do from that gateway is endless, and a managed platform (like ScanLife) can help harness that potential by using real time data, dynamic code actions and mobile formatted content.

Open is good, open is powerful.  Now let’s work together to unleash it’s full potential.

ScanLife 4.0, includes a couple cool new features to make barcode scanning a bit more fun for the holiday season.  One feature allows users to customize the scanner screen by selecting from themes like “Top Gun” and “Holiday Cheer”.  Just go to the Settings screen in the app to change it any time!

Current theme examples from our app:

Now we want YOU to design the next custom Scanner Theme and be seen by millions of ScanLife users around the globe!

So whether you’re a Photoshop expert or just have a knack for basic design, we want to see your ideas.   Make it fun, make it cool, make it colorful – whatever you want!  Just remember to leave some open space in the center of the screen so you can see what you’re scanning…

What do you get?

The winner will receive a $200 Gift Card and have their personal Scanner design embedded in the next release of the ScanLife app for iPhone and Android!

Rules to Enter

1. Create any kind a visual representation of your idea – can be a rough representation or a finished design, but we need more than text.
2. Upload your design to our Facebook wall – www.facebook.com/scanlife
3. Get as many Likes as you can which will influence the final judging

Entries will be taken until January 1st, 2012.

Now get creative and good luck!  If you don’t have the current ScanLife app, just go to www.getscanlife.com from your mobile device.

Black Friday to Christmas is always the busiest time for retailers, and it is for us also!   Now that the dust has settled (a bit) from the opening party (aka Black Friday, and now “Cyberweek”), we wanted to share some interesting stats.

First we should say that the 10 days from 11/24-12/4 were record breaking days which saw scan rates as high as 8 per second.  We also recorded our biggest single scan day ever on Black Friday which was very exciting!

Some other fun facts:

• Scan rates were up 158% versus year ago (both 1D & 2D), with QR Code scanning up 263%.  This just shows how many more QR Codes are in the market versus a year ago.
• The top 5 US cities scanning were:  Orlando, Houston, San Antonio, New York, & Chicago
• Scans by OS were dominated by Android (47%) and iPhone (43%) with BlackBerry and others making up the remaining 10%
  
• Black Friday by Time of Day:
  • Biggest spike was at 1:00 AM EST as doors opened for Midnight sales in the Central Time zone.  Apparently those hard core shoppers are using all the tools to find the best deals!
  • Busiest time block was from 12-2 EST with 18% of all scans that day
• Top 3 electronics products being scanned (from UPC codes):
  • iPhone 4Gs (16 GB)
  • Nikon Coolpix
  • Garmin Nuvi GPS

Thanks to all of our users for being part of these momentous numbers, and keep scanning!

If you don’t already have the ScanLife app, check it out from www.getscanlife.com. 

The winners of the 16 Days of Scanning Giveaway are:

• 11/23 – J. Ryan
• 11/24 – F. González
• 11/25 – P. Morrison
• 11/26 – C. Carmen
• 11/27 – P. Ivan
• 11/28 – S. Gades
• 11/29 – H. Lolo
• 11/30 – J. Cohen
• 12/1 – D. Flynn
• 12/2 – O. Charlene
• 12/3 – P. Mallet
• 12/4 – J. Barnhart
• 12/5 – A. Poirrier
• 12/6 – A. Roysea
• 12/7 – J. Christian

Keep scanning to be today’s winner!

Learn more here...

To kick off the holiday season and celebrate the release of ScanLife 4.0, we’re launching a special promotion that focuses on one thing: winning free gift cards.

It’s called the “16 Days of Scanning” and the rules are this simple:

1)    Scan a UPC code from ANY product

2)    Cross your fingers and hope you hit the winning scan!

Win $100 gift cards from Starbucks, H&M, Best Buy, and others.

Winners will be selected daily at random, so the more you scan, the better chance you have to win!

The giveaway starts tomorrow, November 23rd.

Happy Scanning!

We’ve been working hard on some cool features to make your ScanLife app experience better than ever.  We’ve packaged it all up to give you ScanLife 4.0  right before the holiday shopping season to make it easier and more fun to scan QR Codes, UPC codes, and more.   It is now available for Android and iPhone as of today!

Here’s what you’ll find:

• View a Live Feed of products being scanned around the world in real time.  Click a product to view more info just like you scanned it.
• Ability to choose themed scanners such as a “Top Gun” or “Holiday Cheer”
• Delete individual items in History, or clear all (new for Android)
• Access to additional product reviews from retailers like Best Buy and price comparisons from Buy.com
• Access to nutritional facts and ingredients directly from brands like Coca-Cola, Kraft, and Pepsi (US only)
• Capability to share deals and products on Facebook and Twitter
• A completely redesigned user interface when reviewing product information
• Even faster scanning for UPC and QR Codes

Live Feed:

Product Results:

You can download the app from your stores, or even better just scan this code and we’ll send you to the right store using our OS Detection filter!

We’re thrilled to announce the release of the ScanLife Mobile Barcode Trend Report for Q3 2011. This edition marks the one year anniversary of the inaugural report, so we have  focused on how far mobile barcodes have come in the past 12 months.

One of the report’s highlights is the total number of scans processed by ScanLife to date. Through September, we’ve seen over 20 million scans, representing a 400% increase from 2010 during the same time period. This massive number shows just how explosive growth has been for mobile barcodes.

Other key takeaways from this report:

• 2D code activity continues to rise at an impressive rate, as 44,653 2D codes were generated from the ScanLife platform in Q3 of this year.

• Another demonstration of scan growth is around our single largest customer campaign.  A year ago the largest campaign saw 65,000 scans and in Q3 a customer completed a 6-week campaign that netted over 400,000 scans.
• The number of countries scanning in a single day also increased from 77 to 128, a 66% increase.

• Female scans increased by 13% and now represent over 40% of the ScanLife mobile app audience.
• Over the past year, the Grocery (food & drink) category jumped from 14% to 40% in all 1D products scanned.

A big thank you to everyone who made these numbers possible!

You can download the full report here.