We have just released the latest ScanLife Mobile Barcode Trend Report for Q4 2011. This edition takes a closer look at the busiest quarter of the year for mobile barcodes and some year-end growth comparisons to 2010.

One of the report’s highlights shows the “hockey stick” growth of scans by quarter dating all the way back to Q1 2009. Last year saw a 300% increase compared to 2010. Looking at the chart below, its pretty amazing to see just how far mobile barcode scanning has come these past few years.

The holiday season proved to be another huge period for engaging new users as people are searching for product information and millions of new Smartphones were activated.

Other key takeaways from this report:

• Q4 2011 saw more scans than all of 2009 and 2010 combined
• Over 3,000,000 new ScanLife users were activated in Q4 2011

• Among marketers using the ScanLife platform, the Consumer Packaged Goods industry saw the most scans for the first time ever
• Half of our users report being 18-34, and 60% are male which is consistent with the previous report

A HUGE thank you to everyone to everyone who made these numbers possible!  This data is compiled from our platform users, app users, and other 3rd party apps/code generators.

You can download the full report here.

Two weeks ago, we released the results from a study that illustrate a high awareness and adoption of 2D barcodes among U.S. marketers. The survey gave us some tremendous insight into what marketers want out of 2D barcodes. Conducted through uSamp’s SurveyBuilder, the sample included over 100 marketers from both large and small businesses in industries such as retail, healthcare and entertainment.

2D Barcode Awareness & Adoption

The study showed that 50% of key decision makers are already using 2D barcodes as a part of their overall marketing strategy and 86% plan to use the technology in the future.  The level of awareness of 2D barcodes was similar among large and small businesses, with 95% and 89% respectively.

When asked what the format of choice was, it emerged that marketers favoured open source formats, such as QR codes. The chart below shows the level of adoption of the different formats.

One of the main concerns from the respondents was having a code format compatible with most scanning apps. As a result, it’s no surprise that QR codes make up the majority here.

Other factors for a successful campaign include:

• Access to analytics including basic usage.
• Demographics of users and
• Ability to edit or access codes at anytime from a web-based platform

Usage Scenarios

When asked if they were happy with their experience, those that used a paid service were 50% more satisfied than those using a freeware generator. As to how campaigns were being implemented, the table below shows the top code content of choice and the top three media placements.

To a large extent these results confirm our observations gathered through anecdotal evidence. They also indicate that 2D barcodes are set to become a standard in future marketing efforts.

In 2011 we saw some truly remarkable campaigns. This was only the end of the beginning.

It all started in Seoul, South Korea, in July 2011. Tesco (branded Home Plus in South Korea) sought a way to increase its market share without increasing the number of stores. This led to the idea of virtual stores.

Products images were displayed in a subway station in Seoul, with QR codes allowing commuters to scan and add the items to a virtual shopping basket, checkout and pay. Products were then delivered when they got home.

The concept won numerous marketing awards and drew a lot of attention within the retailer and marketing communities. So much so that Home Plus brought it into a reality on August 25^th, for a period of three months, in the arrivals hall of the Seonreung subway station, in Seoul.

In the same week, Ocado, the UK online grocery retailer launched its own ‘virtual shop window’ for Apple iPhone users at London’s One New Change shopping centre.

As an online retailer, about 15 per cent of Ocado transactions were taking place on a mobile at the time. Becoming the leading mobile retailer therefore seems the logical next step, which Ocado doesn’t hide: Jason Gissing, Ocado’s co-founder, said: “We’ll be looking at options around continuing this ‘virtual window shopping’ approach.”

Soon, other retailers joined the fray, and over the last couple of months not a week has gone by without a retailer or a brand announcing its own virtual shop:

Oct 7: HSN HD, a US home shopping Television channel, used ’scan & shop’ QR Codes during its Innovation Weekend to test whether viewers would purchase items with their mobile phones.

Oct 31: Procter & Gamble, one of the most innovative consumer goods manufacturer, set up virtual stores in four of the busiest subway stations in Prague, where busy consumers on their way to and from work could purchase essentials via their mobile phones.

Nov 15: HMV (a UK retailer focused on music & movies) and Twentieth Century Fox, used QR codes printed on ads on the bus shelters, leading directly to a mobile app to purchase the DVDs advertised.

Nov 28: John Lewis, a UK retailer, trialled QR codes with the launch of a virtual shop in Brighton (UK).

Dec 1: eBay opened its ‘QR emporium’ on one of London’s high street.

Dec 13 Argos, another UK retailer, opened its virtual shop in Waterloo and Paddington tube stations.

Lasting trend or just a fad?

Critics were quick to dismiss these initiatives as a stunt to increase awareness. So far, no numbers have been released; however these initiatives make sense. They are the answer to a lasting trend that will have profound consequences for our digital lives; and there is a wealth of statistics and research that corroborates this observation. To name but a few:

• By 2015, there will be more m-commerce than e-commerce (Gartner, 2011).
• Today, in the US 79% of smartphone owners use their smartphone to help with the shopping and 70% use their smartphone while in the store (Ipsos OTX 2011).
• 7 of 10 Consumers understand QR codes (MGH, 2011).

Love it or hate it, retail is going mobile. And it’s happening now.

Black Friday to Christmas is always the busiest time for retailers, and it is for us also!   Now that the dust has settled (a bit) from the opening party (aka Black Friday, and now “Cyberweek”), we wanted to share some interesting stats.

First we should say that the 10 days from 11/24-12/4 were record breaking days which saw scan rates as high as 8 per second.  We also recorded our biggest single scan day ever on Black Friday which was very exciting!

Some other fun facts:

• Scan rates were up 158% versus year ago (both 1D & 2D), with QR Code scanning up 263%.  This just shows how many more QR Codes are in the market versus a year ago.
• The top 5 US cities scanning were:  Orlando, Houston, San Antonio, New York, & Chicago
• Scans by OS were dominated by Android (47%) and iPhone (43%) with BlackBerry and others making up the remaining 10%
  
• Black Friday by Time of Day:
  • Biggest spike was at 1:00 AM EST as doors opened for Midnight sales in the Central Time zone.  Apparently those hard core shoppers are using all the tools to find the best deals!
  • Busiest time block was from 12-2 EST with 18% of all scans that day
• Top 3 electronics products being scanned (from UPC codes):
  • iPhone 4Gs (16 GB)
  • Nikon Coolpix
  • Garmin Nuvi GPS

Thanks to all of our users for being part of these momentous numbers, and keep scanning!

If you don’t already have the ScanLife app, check it out from www.getscanlife.com. 

We’re thrilled to announce the release of the ScanLife Mobile Barcode Trend Report for Q3 2011. This edition marks the one year anniversary of the inaugural report, so we have  focused on how far mobile barcodes have come in the past 12 months.

One of the report’s highlights is the total number of scans processed by ScanLife to date. Through September, we’ve seen over 20 million scans, representing a 400% increase from 2010 during the same time period. This massive number shows just how explosive growth has been for mobile barcodes.

Other key takeaways from this report:

• 2D code activity continues to rise at an impressive rate, as 44,653 2D codes were generated from the ScanLife platform in Q3 of this year.

• Another demonstration of scan growth is around our single largest customer campaign.  A year ago the largest campaign saw 65,000 scans and in Q3 a customer completed a 6-week campaign that netted over 400,000 scans.
• The number of countries scanning in a single day also increased from 77 to 128, a 66% increase.

• Female scans increased by 13% and now represent over 40% of the ScanLife mobile app audience.
• Over the past year, the Grocery (food & drink) category jumped from 14% to 40% in all 1D products scanned.

A big thank you to everyone who made these numbers possible!

You can download the full report here.

We’ve posted our recent campaign examples from the past few months. As always, the campaigns ranged from various industries including Retail, Wireless and Quick Serve Restaurant (QSR). This set included our single biggest campaign ever, one that saw hundreds of thousands of scans in a six week period!

Three of these campaigns, Starbucks, Taco Bell and Sonic, all came out of the QSR category. We’re seeing an increased interest in this category as the technology continues to become more mainstream.

ScanLife’s Key Campaigns 10/11:

-          Taco Bell – Unlock the Box MTV VMA promotion

-          Starbucks – Fall campaign

-          Staples – PC-a-Day Giveaway promotion

-          FedEx – Ship Smart campaign

Comscore just released some dedicated survey results validating the growth of QR Code adoption in the United States.  The survey found that more than 14M people scanned a code in the month of  June alone! This reinforces some of the numbers we’ve been estimating of around 40-45M people in the US that have downloaded a barcode scanning app in the past year.

Some other great stats tell us where people are scanning from (both the media and the physical location):

What really strikes us here is the wide variety of places that codes are being scanned from.  50% from magazines is to be expected, but almost 12% from TV is amazing!

Some other suprising stats here:

• For a technology  that is best “on the go”, it’s amazing that 58% scanned from home (presumably where they have a PC).  This shows how reliant people have become on their mobile device for more information.
• Retail is an obvious place to be scanning, but it is also encouraging to see that 25% have done so from a grocery store where most people have little time to spare.

The survey also includes information on demographics of people scanning, much of which reflects data from our latest Trend Report.

Gender: Males make up 60% (exactly the same as our data)

Largest age group:  24-34 at 37% (we showed 33%)

Again, great to see a large 3rd party like Comscore start releasing some data on the behavior and adoption of QR Codes.   We hope this will encourage everyone to get involved if you haven’t already!

We’ve just released our latest campaign examples from July. Like always, campaigns ranged from a variety of industries including Tourism, CPG and Retail. The summer has also become a popular time for sweepstakes, as we had codes linking users to contests from Hanes, JanSport, Tilly’s and more. And in perhaps the most bizarre code use we’ve ever seen, a man from Paris had an EZ code tattooed to his chest, becoming the first ever animated tattoo.

July’s Key Campaigns:

-          Frito Lay – Our Promise campaign

-          HP – Packaging promotion

-          SeaWorld – App Download promotion

-          Sharpie – Start Something Now campaign

-          Crystal Light – Flavor Over Fizz campaign

Every quarter we publish data showing the significant growth in mobile barcode scanning.  This edition is a little different as we are now sharing some hard numbers that really show what we see every day.  Information like how frequently consumers are actually doing this, what are they scanning, and how many marketers are really publishing codes.

For example, in the time you read this blog post, 60 unique scans were processed through the ScanLife system!  (Maybe some of you are speed readers, but we are now processing more than one scan per second and a year ago it was 10 per minute). 

That comes from both our app, other apps, our codes, and other codes.  Bottom line is that a lot of people are now scanning codes from all over the world.  In fact, we believe there are roughly 45 million people in North America alone that have a code scanning app on their device today.

Why is this happening?  People are buying Smartphones in droves, they need easy ways to get more information, tens of thousands of QR Codes are being published in the market, and millions of UPC codes are already on products.  Once you add all of this together, barcode scanning is taking off.

Some other key takeaways from this report:

- Scans come from over 125 different countries every day.

- 2D barcode scanning is currently outpacing the growth of 1D barcodes, a major shift from 2010.

- Over 45,000 2D barcodes were generated from the ScanLife platform in the 2nd quarter, a 300% increase from a year ago.

- Over 400,000 unique UPC codes, or products, were scanned by the ScanLife app in a single month.

- The number of females scanning increased 13%, and the 35-44 age-group increased 8% from the last quarter showing a continued trend toward the mainstream.

You can download the full report here.  We hope that this information provides a little insight as to what’s happening in the space, and keep scanning!

ScanLife has just released it’s third edition of the Mobile Barcode Trend Report which looks at data and analysis from UPC and 2D barcode scanning aggregated across 30 countries around the world. This data includes scans from both the ScanLife app and other 3rd party apps.

Below is an infographic with some highlights from the report.  Download the complete PDF to see why people like Coca-Cola and George Bush!